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Email Support

For general questions and account help

support@mailsero.com
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For agency partnerships, white-label, or enterprise needs

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Documentation

Step-by-step guides, API reference, and tutorials

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Quick Account Links

Common questions

Do I need a credit card to sign up? +

No. You can create a free MailSero account without a credit card. Just visit the sign-up page and get started immediately.

Which sending services does MailSero support? +

MailSero supports Amazon SES, SendGrid, Mailgun, SparkPost, Elastic Email, and any standard SMTP server (Postfix, Exim, Sendmail, etc.). You can connect multiple sending servers to a single account.

Is MailSero GDPR compliant? +

Yes. MailSero includes double opt-in with customisable confirmation flows, one-click unsubscribe in every email, data export tools, and subscriber deletion β€” everything you need to stay compliant with GDPR and CAN-SPAM.

Can I use MailSero for transactional emails? +

Yes. MailSero supports transactional email sending via REST API and SMTP. You can configure dedicated sending queues for transactional mail to ensure priority delivery.

Does MailSero support agencies managing multiple clients? +

Absolutely. MailSero has full multi-tenant support with isolated workspaces per client, white-label branding, and role-based access controls β€” everything an agency needs to manage email for multiple clients efficiently.

How does the REST API work? +

MailSero provides a full RESTful API for managing subscribers, campaigns, lists, and automations programmatically. Webhooks let you receive real-time event notifications. Full API documentation is available in the docs portal.

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